NOLA

NOLA is an all-in-one platform built for Businesses and Contact Centers that allows you to communicate on your customer's channel of choice, better manage agents, clients, and stay miles ahead of the competition. You will be able to automate communication across all channels with customizable features tailored to the wants of your client base. Your business needs can be managed on one easy-to-use all-in-one platform. As you get built-in protection, your team stays within the law but can perform at the highest level. Access Controls/Permissions, Access Management, Accounts Receivable, Agency Management, Alerts / Escalation, Calendar Sync, Calendar/Reminder System, Call Disposition, Call Logging and Call Monitoring are some of the features that can be included in NOLA.