Meltwater

Here are the key features and benefits of Meltwater:

Insights-driven social media monitoring platform
Enables PR and marketing teams to find and respond to brand-related complaints, queries, and questions
Helps understand relevant trends and engage strategically
Ensures customer experience aligns with consumer expectations
Expands social listening capabilities with social monitoring
Provides a comprehensive understanding of the latest trends influencing the social audience
Offers real-time insights into trending themes and data
Clickable visualizations for easy exploration of data
Customizable dashboards for seamless data sharing across the organization