Gong.io

Gong.io is a coaching platform for sales that automatically records and analyzes every customer conversation. The software can be used by sales and service organizations that sell over phone or web conference to improves the skills of their reps. You can turn good reps into great reps by manager coaching. Reps take improvement into their own hands by self-coaching. You can swap best practices and talk tracks that close deals by peer coaching. Archiving & Retention, Assessment Management, Call Recording, Call Tagging, Code-free Development, Collaboration Tools, Competitive Analysis, Content Management, Contextual Guidance, Correlation Analysis, Dashboard, Data Management, Event Triggered Actions, File Transfer and Meeting Management are some of the features that can be included in Gong.io.