ChaseData CCaaS

Here are the key points about ChaseData CCaaS:

Reliable cloud-based software designed to boost profits for call centers
Includes skills-based inbound Automatic Call Distribution (ACD) to efficiently handle incoming calls
Offers API integrations with popular third-party platforms for seamless workflow integration
Provides dashboards and data management features for improved call center performance
Offers multiple optimized dialing modes to maximize productivity
Empowers agents to handle calls and post-call work from anywhere, increasing their efficiency
Enables management of call center resources, work groups, and data from any location
Real-time dashboard, reports, and metrics can be accessed and viewed using any mobile device