Workforce Management Software

Workforce Management Software:

Workforce Management Software is a softaware that is used by organizations to plan, manage, and track employee work, including employee schedules, labor requirements and paid time off (PTO).
A variety of features can be offered by the software that enable users to optimize workforce efforts.

Features and Benefits of Workforce Management Software:

The Workforce Management Software has several features that can benefit the user in many ways to grow their business. Some of these include:

• Workforce management software can be used by companies to forecast labor demand, track attendance, create and assign employee schedules, and report on workforce efficiency.
• Self-service options can be offered by some software that enable employees to check PTO balances and request days off on their own without interrupting normal HR workflows.
• The software can be implemented either as part of an integrated HR management suite or as a standalone solution.
• It can be integrated with third-party HR applications, with core HR systems that acts as a central repository for workforce data.
• Users are allowed to forecast labor demands and develop workforce contingency plans.
• Administrators can manage employee schedules, PTO, and leave requests by using this software.
• Reporting on labor activities can be enabled with workforce analytics capabilities.
• Employee attendance and workforce competencies can be tracked.
• Your sales, projects, team, clients and marketing can be maanged on a single platform
• You can take action, remain organized and stay in control of the complex sales process to manage sales by the help of visual sales pipeline.
• Your sales pipeline, filters, contacts and deals can be easily customized to suit any type of sales process.
• You can keep track of hours worked, improve your team's productivity and your bottom line.
• You will be able to access your deals, tasks, projects and contacts even when you are on the road through mobile apps.
• Meetings, tasks, milestones and events for you or other team members can be scheduled and tracked.
• You will be able to work with clients, partners and your team. You can also control what the client and team members can see with the option to keep things private.
• All contacts from one place can be managed, you can get a clear overview, and build better relationships.
• Instant visibility and insights can be gained that you need to make informed decisions in real-time. Issues can be identified before things go off-track.
• Field operations like customer complaints, scheduling tasks, dispatching technicians, managing resources, and invoicing can be effortlessly managed and enhanced for field service businesses.
• Productivity can be improved, boost ROI, and great customer satisfaction can be provided for your business.
• Exact location of your field technician can be monitored to speed up the process of reaching your customer site without a hitch.
• Real-time tracking of specific job costs including labour, materials, and other expenses can be gained in one go.
• A secure private portal can be provided to create jobs, consult existing jobs, and download PDF of job reports at any time.
• Your preventive maintenance and service level agreements can be managed efficiently as well as automated planned maintenance, work orders, and invoices are allowed.
• Your workforce competently can be optimized by finding the nearest technician to the customer site and scheduling the task. The dispatch is prompt, efficient and smooth.
• The software is a perfect choice for salespeople and their managers as it llows effective sales planning and they will be able to pick the right deals and activities to focus on by forecasting.
• You will have a full overview of everything that is happening with a prospect in one place as youcan connect emails automatically to your contacts and deals.
• Sales targets for each team member can be defined, and then their key performance metrics can be tracked.