Digital Adoption Platform

Digital Adoption Platform:

Digital Adoption Platform is a software platform that is used to simplify the user experience and ensure proficiency on any software platform, website, or app by providing seamless software learning.
Successful digital transformation can be ensured and ROI on software investments can be increased by using this platform. It can be used to streamline digital change and remove the negative effects such as user burnout, dissatisfaction, and poor performance that might occur by complex and unfamiliar software. Contextual information can be used to provide tailored guidance in real time based on the requirement of every individual user as it is powered by AI and machine learning. The digital adoption is promoted in several ways that include:

• All aspects of employee or customer on-boarding can be automated.
• In-app software training and guidance can be provided.
• Usage data can be collected and analyzed.
• Proactive support can be provided to solve any user challenge.

Benefits of Digital Adoption Platform:

The user can get a number of benefits by implementing digital adoption platforms. Some of these include:

• A digital guidance can be provided that is contextual, interactive, real time and autonomous and can be applied across enterprise apps.
• Your content can be made engaging and valuable by deeply personalizing it for a user.
• As the content is dynamic, it provides the users a better way to learn and hence promote learning.
• User productivity can be improved with the right information, at the right time with real time content that can be adjusted as per the requirement of user.
• It helps in increasing productivity by automatically executing tasks such as automate empty clicks, data retrieval and data entry.
• Preferred learning styles is supported with auto-generated articles, videos, PDFs, slideshows etc.
• Contents can be created automatically by L&D managers and content creators which help in reduction in content creation and updation costs.
• Time spent in classroom training and ongoing online training can be reduced significantly.
• Formal and on-the-job training can be manged easily by leveraging LMS.
• New users can be welcome with personalized messages and product tours.
• Live step by step guidance is provided with flows to help users execute tasks.
• Scheduled alerts and announcements are used to keep users aware of changes.
• Automatically created segments can be used for effective user targeting; eliminate huge manual effort.
• Higher data quality with real time data validation can be achieved on form fields.
• Effective change management can be run with executive communication, alerts and training.
• Content updation effort can be significantly reduced by using auto generated multiformats.
• Users can be guided on high value features and changes to keep users productive and reduce disruption.
• Compliance can be ensured through hand holding users about changes and continual reinforcement.
• The impact of change can be measured by user and trainer analytics.
• Repetitive tasks can be auto-executed that help save precious user time.
• Elements on the page during flows creation can be  automatically identified by deep element detection.
• It can be integrated with chatbots to surface answers in-app, without users needing to log in to the app.
• The right content can be shown at the right time for every user by content exchange capability. All your enterprise knowledge is contextualized and stored in the app.
• Updated training and support is provided in multiple formats to the user irrespective of their location.
• Elements webpages can be detected by AI algorithms and content can be segmented based on user, role and in-app location, which help reducing maintenance effort. The platform is easy to deploy and maintain.
• A deeper insight into what works, what doesn't, and why can be provided.
• It help lower user resistance to new software technology, increase user satisfaction, and provide higher morale.