Why should I sell on Flipkart?
Flipkart is the biggest online e-commerce portal in India with maximum online reach and highest credibility. It is the strongest partner to take your products to customers all over India with more than 10 crore registered customers, 10 million page traffic and 80 lakh shipments every month to over 1000 cities.
Who can sell on Flipkart?
In order to start selling products in Flipkart, you need to have the following:
GSTIN
PAN Card (Personal PAN for business type "Proprietorship"Â and Personal + Business PAN for business type as "Company"Â)
GSTIN/TIN Number (not mandatory for few categories)
Bank account and supporting KYC documents (Address Proof, and Cancelled cheque)
Minimum of 1 unique products to sell
How do I sell on Flipkart?
To sell on Flipkart:
Register yourself at seller.flipkart.com.
List your products under specific product categories.
Once an order is received, pack the product and mark it as "Ready to Dispatch". Flipkart's logistics partner will pick up the product and deliver it to the customer.
Once an order is successfully dispatched, Flipkart will settle your payment within 7-15 business days based on your seller tier.
Can I offer both products and services on Flipkart?
You can sell only products and not services on Flipkart.
Do I need to courier my products to Flipkart?
You need to pack the product and keep it ready for dispatch. Logistics partner will pick up the product from you and deliver it to the customer.
What are the documents required to register as a seller on Flipkart?
You are required to have the following documents:
GSTIN
PAN Card(Personal PAN for business type "Proprietorship"Â and Personal + Business PAN for business type as "Company")
GSTIN/TIN Number (not mandatory for few categories)
Bank account and supporting KYC documents ( Address Proof, and Cancelled Cheque)
Who decides the price of the products?
You will set the price of your products as a seller.
Will I get charged for listing products on Flipkart?
Flipkart does not charge anything for listing your catalogue online. You only pay a small commission for what you sell. Listing of products on Flipkart.com is absolutely free.
Who takes care of the delivery of my products?
Logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.
How and when will I get paid?
Flipkart will settle your payments within 7-15 business days based on your seller tier. The payment will be done directly to your bank account through NEFT transactions.
When can I start selling?
You can start listing your products and start selling once all the required documents have been verified and your seller profile is complete.
How many listings are required to start selling?
You need to have a minimum of 1 listings(unique products) to start selling on Flipkart.
PRICING AND PAYMENTS
Who decides the price of the product?
You will set the price of your products as a seller.
What are the fees charged?
The following charges are made from the order item value:
Commission fee: A percentage of the order item value vary based on vertical/sub-category
GST (applicable on all of the above components)
Shipping fee (calculated on the basis of the product weight, shipping location and )
Collection fee: This will vary based on order item value and customer payment mode (Prepaid/Cash on Delivery)
Fixed fee: A slab wise Fixed fee. This vary based on Order item value.
What is Commission fee and how much commission is charged?
Commission fee is differs across categories and vertical/sub-categories. It is a certain percentage of the order item value of your product.
How and when do I get paid?
All payments are made through NEFT transactions (online banking). The payment is made directly to your bank account within the next 7-15 business days from the date of order dispatch. It's 7 business days for Gold Sellers, 10 business days for Silver Sellers and 15 business days for Bronze sellers.
LISTINGS AND CATALOG
What is listing?
Listing is adding images of the product and submitting all the necessary information, so that a customer can make an informed buying decision.
How many products do I need to list to start selling?
You need to have a at least 1 listing to start selling on flipkart.com.
How do I list my products on Flipkart?
It is a step-by-step process to list your products on Flipkart. You need to choose the most suitable category to list your product which helps customers find your products faster. You'll be asked to add product details such as size, model, color, etc based on the category you choose.
How does a catalog partner help me?
Flipkart's catalog partners make high-quality pictures of your products and write product descriptions for your product catalog which gives your customers a better understanding of your products and helps increase your sales.
How do I price my products?
You can use Commission Calculator widget once onboarded to flipkart's website. Look for the applicable Marketplace Fee and include a suitable margin to the Selling Price When pricing products on Flipkart.
Will I get charged for listing products on Flipkart?
No. You only pay a small commission for what you sell. Listing of products on Flipkart.com is absolutely free. Flipkart does not charge anything to you for listing your catalogue online.
ORDER MANAGEMENT AND SHIPPING
Who takes care of the delivery of my products?
Logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.
What should I do if my area is not serviceable by Flipkart?
During registration, save the details of your pin code and click on the Continue button. You will be notified via e-mail when your pin code becomes serviceable.
How do I manage my orders on Flipkart?
Whenever a customer places an order, flipkart will send you an e-mail alert. You need to pack the order and keep it ready for dispatch within the time frame provided by you and inform flipkart through the seller portal. This will alert our logistics partner to pick up the product from you. It really easy for you to manage your orders through the seller dashboard.
Does Flipkart provide packaging material?
Flipkart can connect you with a strong network of best packaging material providers in the industry to get good quality packaging material which impresses the customers and ensures your products remain undamaged.
RETURNS AND SELLER PROTECTION
What protection does Flipkart offer in case of lost/damaged goods and fraudulent customer claims?
You can request for Seller Protection Fund (SPF) set up by flipkart to claim through the seller dashboard. When the buyer or logistics partner is at fault, you will receive due compensation.
Would I get compensation if the customer has returned damaged products?
You will be given a refund provided you have adequate proof that you shipped an authentic/undamaged product. This will help us close the dispute in your favour.
Would I get compensation if the customer has replaced the original product with a different item?
Yes, Depending on the case and category, you will be given a refund provided you have adequate proof that you shipped the right product. you can raise a claim through Seller Protection Fund.
Would I get compensation if the goods are damaged or lost in transit?
Yes. When your products are damaged in transit, you can raise a claim under the Seller Protection Fund. The refund depends on the scenario and product.
